Polish watchdog investigating Uber Eats and Glovo

Tajammul Pangarkar
Tajammul Pangarkar

Updated · Oct 27, 2021

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October 27, 2021

WARSAW (Reuters) – Polish consumer watchdog UOKiK said it was investigating complaints against Glovo and Uber Eats after customers said they had problems with getting money back for cancelled orders or had been made to pay more than they had been initially told.

Uber Eats and privately-owned Glovo did not immediately respond to e-mailed requests for comment.

Uber Eats and Glovo are mobile applications used to order food or shopping from stores with delivery to a given address, whose popularity has risen significantly in recent months.

“We closely monitor the applications practices and consumer complaints … Consumers’ complaints concern, for example, incorrect information about the price…,” the head of UOKiK, Tomasz Chrostny, said in a statement.

Any proceedings could result in a penalty of 10% of annual revenue, UOKiK said.

(Reporting by Anna Koper; Editing by David Evans)

Source Link Polish watchdog investigating Uber Eats and Glovo

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Tajammul Pangarkar

Tajammul Pangarkar

Tajammul Pangarkar is a CMO at Prudour Pvt Ltd. Tajammul longstanding experience in the fields of mobile technology and industry research is often reflected in his insightful body of work. His interest lies in understanding tech trends, dissecting mobile applications, and raising general awareness of technical know-how. He frequently contributes to numerous industry-specific magazines and forums. When he’s not ruminating about various happenings in the tech world, he can usually be found indulging in his next favorite interest - table tennis.

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